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Account Health & Compliance

Children's Toy Compliance Resolution (CPC & CSC)

Compliance Issue:
Children's Toys: Food and Product Safety Issues
Affected Date:
1st April, 2026
Resolution Date:
May 12, 2026
Resolution Time:
42 days
ASIN:
B0GVF9DBYH
ASIN reinstated after a compliance block: lab re-test failed then passed, 42-day resolution, listing live again

The Challenge

On 1st April, 2026, Amazon blocked ASIN B0GVF9DBYH under Children's Toys: Food and Product Safety Issues, requiring the product to complete Amazon's third-party laboratory testing and compliance verification process.

Our Approach

Our team reviewed the Account Health and Compliance requirements and identified the specific documentation, product samples, and testing requirements needed for the ASIN.

We managed the compliance process from initial requirement review through laboratory testing, re-testing, Amazon verification, and final reinstatement.

  1. Compliance Requirements Review. We reviewed the compliance notification in Seller Central and confirmed the documents and testing requirements requested by Amazon.

    Account Health
  2. Document & Sample Preparation. We prepared the required compliance documentation and product samples according to Amazon's requirements and coordinated with the third-party laboratory for testing.

  3. Initial Laboratory Testing. The product was submitted to the third-party laboratory for the required safety testing. The initial testing did not pass, so we reviewed the testing results, identified the required corrective actions, and worked on resolving the identified issue.

  4. Corrective Action & Re-Testing. After addressing the issue identified during the initial testing, the product was prepared and submitted for re-testing. The product successfully passed the second round of testing.

  5. Amazon Verification. Following successful testing and completion of the required documentation, the testing information was processed through the required Amazon verification workflow, including the TRF/TIC verification process. The completed compliance information was submitted to Amazon for review.

  6. Final Resolution. Amazon completed its compliance review and successfully cleared the requirement. The ASIN was reinstated on August 25, 2026, and the listing went live again.

    Final Amazon approval / reinstated ASIN / live listing

Results

ASIN
B0GVF9DBYH
Compliance Issue
Children's Toys: Food and Product Safety Issues
Issue Date
1st April, 2026
Initial Testing
Failed
Corrective Action
Issue resolved and product re-tested
Final Testing
Passed
Resolution Date
April 17 - May 12, 2026
Outcome
ASIN Successfully Reinstated
Listing Status
Live
Total Resolution Period
42 days
“We're very satisfied with the team's support throughout the compliance process. They handled the testing and re-testing requirements efficiently, resolved the issue, and successfully got our ASIN reinstated. Our listing is now live again, and we appreciate the team's efforts and follow-through.”
— Client, Amazon Seller · GRIPNEST
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