How we work
How eBusiness Services LLC onboards Amazon sellers, receives Seller Central access through the Solution Provider Portal, reports weekly, and offboards.
1. Discovery call and account review
We start with a 45-minute call about your products, marketplaces, margins and what is going wrong. If it looks like a fit, you grant us View-only access for a one-week review. We come back with a written findings document: account health risks, listing errors, advertising waste, inventory exposure and a prioritized 90-day plan.
2. Agreement and scope
You receive a service agreement listing the services included, the permissions we will request, the reporting cadence, monthly fee and a 30-day cancellation term. Nothing starts until it is signed.
3. Access through the Solution Provider Portal
eBusiness Services LLC is registered in Amazon's Solution Provider Portal. To grant us access you go to Seller Central → Settings → User Permissions → Manage Services, find eBusiness Services LLC, and confirm the permissions listed for our service.
- Seller Central
- Settings
- User Permissions
- Manage Services
You can reduce any permission before confirming, and you can filter access by country. Our staff log in with their own identity-verified Amazon credentials. We do not ask for your password, your two-step verification code, or a shared login.
4. Daily operations
Your account manager and specialists work inside Seller Central every business day. Every change we make is logged in your weekly report: listings edited, campaigns changed, shipments created, cases opened, messages answered.
5. Reporting
- Weekly operations report (every Monday): sales, advertising spend and ACoS, inventory and weeks of cover, account health status, actions taken, actions planned.
- Monthly business review (first week of the month): a 30-90 minute Session with a written review of performance against targets.
- Same-day alerts for anything that threatens account health: policy warnings, suppressed listings, stranded inventory, negative feedback.
6. Security
Amazon data is handled under our published Data Security policy: role-based access, mandatory multi-factor authentication, encrypted storage, PII deleted no later than 30 days after order delivery, and incident notification to Amazon within 24 hours. Data Security
7. Offboarding
If we part ways, you remove our access in User Permissions; we also remove your account from our internal systems, return any files you shared, and delete Amazon Information under our retention policy. We hand over a closing report so your next team knows what was done.
Tell us about your account
We reply within one business day.